The best property manager we have ever had.
We have had a number of investment properties over the past 25 years and many different agents managing those. Sue & Ken have managed 2 of our properties over the past 9 years and they have been, by far, the most dedicated and professional managers of any we have experienced. What they promise, they deliver on. No other managing agent has ever consistently delivered to the standards of Sue & Ken. One of the best real estate decisions we ever made was having Sue & Ken manage those properties.
John & Liz - Normanhurst
20 Years of management, now time to sell.
Sue has been the managing agent for our investment property for approx 20 years so we had no hesitation in choosing her to sell the property.
Her market knowledge is fantastic & her service and communication is top notch; she has always been quick to reply to any query & we have appreciated her honest feed back. After such a long association with Sue & her team it is almost like saying goodbye to family.
Great direction, spot on appraisal, quick sale & excellent service.
Long term 12 years management-please sell
Sue managed my rental property for twelve years and I was always impressed by her professionalism and willingness to go above and beyond in caring for it. I really appreciated her efforts in keeping my property safe and the rental income coming in on time.
I had no hesitation in asking Sue to manage the sale of the property when the time came and she and her team did that for me getting me a great price, within the contract period and with very little effort on my part. I certainly recommend Sue to any prospective landlords and sellers.
- Gwenda Lawther.
Happy first home buyer
Buyer of a apartment in Hornsby.
As a first home buyer, Sue guidance and patience were really helpful. I would like to express my sincere thanks and appreciation to her. Sue was always available to talk when I was confused and needed information. Highly recommended such a professional real estate agent. Would love to get help from Sue in the future again :)
RELIABLE - NO FUSS SERVICE
Sue Edwards managed my rental property for 5 years, and then managed the sale of the same property.
Throughout the years Sue provided stress-free management and consistently excellent communication.
The tenants that Sue found for me were long lasting, reliable, and looked after the apartment. Sue’s inspections were thorough and well documented.
Any issues were quickly communicated to me with helpful suggestions on how to solve it as well as recommended trades and services provided. After 5 years of leasing I decided to sell the apartment and Sue made this a smooth process too. This was a difficult time to sell in with extra restrictions in place, but in just over a week a successful result was delivered.
I strongly recommend Sue Edwards to anyone wanting to lease or sell and looking for someone reliable to manage the day-to-day with zero fuss.
- Adrian Wyatt
OVER THE MOON!
We found Sue Edwards Real Estate by asking around the locals in the area and this company came highly recommended.
We used Sue Edwards Real Estate to rent out our high end property for a year and the tenants were top grade. We then sold our property through Sue Edwards Real Estate and got top dollar -even in COVID-19 shutdown!.
We were over the moon at the results.
On a personal note I found both Sue and Ken highly professional to deal with, clearly having years of industry experience. I would highly recommend them.
Mount Colah NSW
We have had rental properties for over ten years and dealt with many Property Managers over the years, but once we found Sue, we have stuck to her like glue.
Sue Edwards is unlike any other Property Manager we have ever dealt with, in an amazing way.
We believe it’s the fact that she owns her company and it’s HER reputation on the line! So many times, in the past, when we have dealt with ‘big name’ real estate companies and have agents that have limited experience; they have just let us down.
Sue really does treat our properties like they are her own, often going beyond the line of duty and picking up things that would have gone unnoticed if it weren’t for her amazing attention to detail.
Her experience and expertise with dealing with tenants is top tier and I would not hesitate in recommending her to any friend or family; in fact we have and we can say with confidence that our friends who use Sue Edwards would also be happy to recommend her ability to manage their rental properties.
We will continue to stick to Sue like glue!
Marc and Lauren
- Marc and Lauren
YOU GET WHAT YOU PAY FOR!
Reliable, supportive, professional with excellent attention to detail. I could not more highly recommend Sue Edwards Real Estate. Originally, I rented my unit through another real estate agency, but I quickly discovered you really do get what you pay for. The comparison between my original agency and Sue Edwards Real Estate is absolutely unrivalled. As this is my first property, I was feeling very nervous about renting it out.
Sue truly goes above and beyond in every area she can. As soon as my property was in the care of Sue Edwards I felt completely relaxed and finally had great peace of mind. Sue is highly organised and handled every small detail to do with my property with the upmost of care.
I have recently moved back into my property and thank you to Sue and her team this has been as seamless as possible. She has been incredibly meticulous in ensuring my property was in wonderful condition and completely clean. A special thank you to Cassandra and Ken for their care and support as well. The next time I am ready to move out of my apartment I will be going straight back to Sue Edwards without considering any other agency.
I have absolutely no hesitations should any person considering working with Sue Edwards Real Estate wish to contact me for a personal recommendation or further information.
Thank you so much to Sue Edwards and her wonderful team.
21A MANOR ROAD HORNSBY - OFF MARKET SALE
Dear Sue and Ken
We had no idea where to start when we needed to look at moving Mum from the family home of 50+ years into a retirement village.
She suggested your agency as you had sold her neighbours place. We were happy to go with you from the first meeting where you gave us much-needed practical advice as to what improvements and prep that would help secure a good price.
All that you suggested seemed good advice to us and after tackling it we were delighted with your suggested price increase to the property. To have you sell it off- market in just 2 days was not only brilliant but also saved Mum an enormous amount of angst and stress.
Your local area and market knowledge clearly made the sale almost too easy for us. Your patience and understanding in explaining everything repeatedly, when necessary, to Mum and us made the whole sales process so much easier.
Mum’s house had retro features and an unusual layout. We didn’t imagine finding a buyer would be easy and the sale would be less than 6 months with the price sliding downwards. The sale was due to your personal, efficient style of selling.
Thank you for the kindness and care shown to Mum throughout.
We hope our houses are within your selling area when we are ready to downsize.
Michelle and Nicole
Having never sold a property before, I found it to be quite a daunting task. What a wonderful feeling when I knew that I could completely rely on you to
do everything in your power to achieve a great result for me.
Your help and guidance during this time has been invaluable. When things were not going quite right you were there with an instant solution for me,
which was much appreciated.
The effort that you both put in on my behalf was amazing, nothing was too much trouble and I was keep up to date every step of the way.
So pleased with the result and the professional way in which everything was carried out. It was great to be able to deal with a family business where
things are on a much more personal level.
Your friendship is greatly valued.
- Pam Buckle
Mount Colah NSw
MOUNT COLAH NSW 2079
Sue Edwards has been my property manager for a number of years. She is fast, efficient, knowledgeable and so helpful.
She is always on top every single tenant query before she even mentioned anything to me and the trust I had for her abilities and skill as a property manager allowed me complete peace of mind leaving the property in her capable hands when I moved to a different state.
I chose to recently to sell my apartment and Ken and Sue were again so helpful and knowledgeable and my property sold well over the asking price after the first open.
I can't recommend her and Ken more highly for property management and sales. An absolute pleasure to work with.
Charlene and Peter
As you know we looked at several of the real estate agents within the area when we decided to lease our home in Berowra and were just not satisfied until I called you.
Sue and Ken were not only informative in their knowledge of the market, the area and our estate they were personable and showed a real interest in what I had to say. From the moment I met Sue, I knew our home was in good hands. We were looking for an agent who would not only get the job done but also look after and oversee our family home whilst we are overseas. Sue's efficiency in getting things done and her professionalism is second to none. She was always so encouraging and positive with the selection process of applicants and provided us with a lot of information on what we needed to do to ensure the leasing process was seamless.
Nothing was too hard or too much for Sue, and she always went out of her way to get things done and was always available keeping us in the loop every step of the way.
Your service is outstanding and you will be the only agent I will call moving forward to manage my property. Thank you for the fantastic service and we are delighted to know our property is being looked after by you and Ken.
Charlene and Peter
- Charlene and Peter
This comes with hearfelt thanks for the manner in which you handled the sale of my home.
I appreciate your honesty, the lengths to which you went to ensure it was ready for market, the advice you gave, your practical help in engaging the necessary workmen, your integrity; and the tireless way you performed to achieve the best price in the shortest time.
You kept me advised at every turn as to what needed to be done or what next to expect and made what could have been a rather emotional and traumatic event almost painless.
You went the second mile in every way. You and Ken are a great team and I would recommend you to anyone as being the best and most fabulous agent anyone could need.
37 Lord Street
- Sue Clift
Steve and Vanessa Atkins - Port Macquarie NSW
Vanessa and I would like to pass on our sincere appreciation to the both of you for your efforts, assistance and guidance with our property at 85 Excelsior Road Mount Colah. Through this property over the years we have greatly benefited from your indepth experience and knowledge through all levels of real estate managmemt. You assisted us intialy as the purchaser of this property, followed then by your competent managment of the leasing of the property on our behalf and then finally the successful sale of the property, with a price that we were very happy with after only one open house!
Vanessa and I ha e always found both of you to be very professional and responsive to our rquests or needs. We have found you both very friendly and easy to deal with at all times. We hae always found that you have put our needs first and for this we are greatly appreciative. We have found that nothing was ever a problem and that you were always willing to be contacted basically at any time of the day or week.
We both cannot say enough about the level of service that you always provided us and would no difficulty in recommending your services to anyone else. hould the situation arise again in the future that we require the services of a real estate agent in Sydney we both know that there would be only one choice and that we would engage Sue Edwards Real Estate in an instant.
Thanks again for everything.
Steve and Vanessa Atkins
Port Macquarie NSW
- Steve and Vanessa Atkins
David and Saveeta, in Hornsby.
They say word of mouth is the best advertising there is. When we were looking for a real estate agent to manage our investment property were given Sue's name by a friend. From our first meeting with Sue and Ken Edwards we were impressed by the open and honest attitude in relation to managing our property.
Sue and Ken Edwards have managed our property for four years with the utmost professionalism and eye for detail.
We have never had to worry about our property as Sue has strict standards that she ensures are followed by the tenants. Sue and Ken are very friendly and approachable and will make sure that any issues that arise are resolved with the minimum of fuss and worry to both landlord and tenants.
We were so impressed with the service provided by Sue and Ken as our property managers that when it came time for us to sell our property we asked them to co-ordinate the whole procedure.
We could not have been more pleased with the whole deal. From the start to the finish the communication from Sue is transparent and honest. The fees are very competitive.
Sue's enthusiasm and ethical manner throughout really put at a ease. Sue worked her magic and we finalised the sale for a price that we could only have dreamed of.
We could not recommend Sue and Ken Edwards highly enough when it comes to property management and property sale.
David and Saveeta, in Hornsby.
- David and Saveeta, in Hornsby.
I've written this recommendation of your work to share with other LinkedIn users.
The service and personal attention we received from Sue Edwards Real Estate was exceptional and unexpected from a Realtor!.
They are truly a high calibre and honest team. Their knowledge of the local market, strong communication during the entire transaction and their key contacts in the community helped us in our search, after patiently going through listings and explaining all details with us, they made sure we got the best value purchase.
Regardless of whether you are buying, selling or renting, I would highly recommend Sue Edwards Real Estate to help you in this life changing move. We could not have asked for a better Realtor to guide us through process.
After having had a disastrous tenant managed by a disaster of an Estate Agency, I was referred to Sue by the Executive of my strata.
Words are not enough to express my sincere gratitude for Sue and Ken's efforts in managing my two investment properties over the past six years.
Over the whole time, what has impressed me most is their attention to detail, personal service and friendliness; as well as their efficiency in dealing with all issues relating to the rental management of both my properties.
Unlike the larger real estate firms that tend to have a high turn over of staff in property management, Sue knows my properties inside out, and being a boutique firm is the very reason that my properties are so well looked after.
Sue & Ken are part of a dynamic unbeatable team offering gold class professional service. Their marketing and negotiation skills in finding suitable tenants very quickly and on terms acceptable to myself, and there effective maintenance of both my properties has been par excellence.
I would highly recommend Sue Edwards Real Estate to any landlord looking for the ultimate manager to look after their investment.
Angela and Jeff Rabbidge
Hi Sue and Ken,
I haven't received the solicitor's confirmation yet but the bank balance is looking very nice-so I feel fairly confident in celebrating now.
Thank you both for your advice and help over the years. I can honestly say that I have never met rea estate agents who have the integrity and directness you have.
I have always been impressed by your business ethics and always felt confident that the advice you gave was a considered and fair opinion.
Ken, I will miss our yearly chats about the status of the economy/govt and your advice about selling or not selling.
Sue, I will miss laughing with you down the phone about the vagaries of being a property manager and family life.
Thank you really is not enough as you have both gone into bat for us on quite a few occasions particularly when things got a bit tough during the bushfires and floods.
I think it has certainly been an interesting ride of the 10 years that you have managed and now sold our property. Bet you are still shaking your head over the sale price.
My firends can't believe I turned down the next door neighbours offer of $675,000 and then you sold it for more than the list price.
So, yet again you have both done an amazing job- so thank you very much.
Feel a bit sad sending this but you never know our paths may cross again.
All the very best to you and your family
Angela and Jeff Rabbidge
- Angela and Jeff Rabbidge
I met Sue when I was looking for a Real Estate agent to sell my property. I instantly knew Sue had a passion for her work and was deeply committed to ensuring the sucess of all stake holders involved in any project she undertook.
I was proven to be right, my property sold the very first Saturday of Open House-the price achieved at the sale more than met my expectations. Sue and her team handled the paperwork with the utmost professionalism.
Consequently, I use Sue Edwards Real Estate to manage my investment property, which she continues to do with a professionalism and down to earth common sense since 2009
- Domenica Losciuto.
Dear Sue and Ken,
Your real estate firm was recommended to me by an acquaintance at work who spoke highly of your commitment to ensuring your client's needs were always a priority and that you were always friendly and kept your clients fully informed.
Most importantly it was stated that you conducted your business with the utmost of professionalism and integrity. My acquaintance also mentioned that you sold their home during the first open house. This was an outstanding achievement as the house had been on the market for some time with another agent.
Based on this exceptional recommendation I rang and made an appointment to speak with you as my home had also been on the market earlier this year.
Your response to my call was swift and we met that very afternoon.
You inspected my home and offered your opinion regarding setting a realistic price for my property in the current market. Following this meeting you carried out a detailed appraisal to confirm your opinion as to the potential sale price of th home which was confirmed in writing.
The first open was held on the 8th December and before Christmas I had accepted an offer on the house after you worked tirelessly on gaining the best outcome possible.
I was very impressed with the fact that your commitment to selling my property didn't stop once the purchaser and I agreed on a price.
You believed that it was your responsibility to ensure that any query made by the purchaser was answered immediately, even though I was abroad. During my absence you carried out all inspections requested by the purchaser, contacted council when needed and helped the purchaser in all of his enquiries.
The result was the property settled without any difficulties.
Deciding to engage Sue Edwards Real Estate to sell my property was an outstanding decision on my behalf and I will not hesitate to recommend your office to others. Your professional attitude, coupled with your friendly approached is second to none in the Real Estate business.
Thank you for all that you did in ensuring that my property was sold quickly and for ensuring that I received the best price possible.
- Jenny Grivas.
Ash and Anna Cuttell
Hi Sue and Ken
Ash and I wanted to write and thank you for the excellent job you did on the recent sale of our house.
From the first meeting we were impressed with your extensive knowledge of the local area and your 'down to earth' and realistic attitude. We had the house valued by a few agents and your agency was the one we felt was giving us a true appraisal as opposed to what we might want to hear.
Throughout the sale process Sue was always available to offer advice and was enthusiastic and proactive in helping us prepare the house for market. It was an impressive sight to see you both moving furniture around to present the rooms to their best advantage when the house was being photographed!
We were thrilled to have a very successful open house and Sue worked tirelessly over the next two days to secure a buyer. We couldn't believe it when the property sold after less than a week on the market, for a price we were very happy with.
We will be very happy to recommend your agency to others, and thanks again for all your hard work.
Ash and Anna Cuttell
- Ash and Anna Cuttell
I had the pleasure of renting a property from Sue, now not many people could say dealing with real estate agents was a pleasure!!! Sue is diligent, dedicated and goes the extra yard that most agents don't do for their clients.
Whenever we had an issue with the property a quick call or email to Sue and the problem would be resolved forth right. I can honestly say that I haven't meet a more professional real estate agent than Sue in all my years of buying, selling and renting properties.
I would recommend Sue to anyone at selling or renting their property.
- Chris Haslem
Susan and Robert Francis.
Dear Sue and Ken
What a delight to have someone live up to the claim of a one on one approach so fantastically.
We live in Canberra and trying to sell a house in Sydney required an agent who would liase with all the parties involved in getting our house ready for sale. From the very beginning Sue and Ken impressed us with their understanding of the local market and the process involved in selling our house. Sue's advice, practical help and suggestions were thoughful and showed her experience.
As a team Sue and Ken were dedicated to selling our house well, and worked with us with such a positive attitude. And results showed. We sold our house on the first open for inspection at an price we wanted.
If anyone is thinking of of an agent, whether you live local to Hornsby or further afield we strongly recommend you give Sue Edwards a call.
Susan and Robert Francis.
- Susan and Robert Francis.
Having been a buyer, a seller and a renter over the course of my life I can say without a doubt Sue is the most conscientious, ethical and open agent I have ever dealt with.
Her knowledge is seconf to none and her attitude is consistently pleasant and approahable.
I can highly recoomend Sue Edwards for your real estate needs.
- Justine McGregor